Never Accept the First Offer. Be Persistent. Support Your Argument with Facts. Identify Throwaway’s. Set Ground Rules. Control the Environment. Know Your Opponent’s BATNA. Look at the Big Picture. Be Thick Skinned. Improve Your Problem Solving Skills. Be Open-Minded. Be Decisive.  Don’t Mistake Wants for Needs. Learn from Your Mistakes. Don’t Leave the Table on a Sour Note. Know when to Bluff. Document the Agreement. Get Help from an External Negotiation Advisor if you are Not Familiar with the Supplier.

Just Ask for What You Want. Don’t be Afraid to Take Risks. Thoroughly Prepare. Leave Your Ego at the Door. Listen Intently. Be Prepared for Surprises. Leverage Your BATNA (Best Alternative to No Agreement). Avoid Argument. Don’t be afraid to Walk Away. Clarify Expectations. Separate People from the Issues. Discover Your Opponent’s Motivation. Never Make a Concession without a Trade-Off. Be Bold. Role Play Negotiation Situations with Colleagues. Aim High. Be Organized. Ask an Expert Negotiator to be Your Mentor.