SAP licencing changes reduce your maintenance options

Beware; the SAPman cometh. It appears as though SAP will be including new language into their licencing Agreements which may limit the contractual rights of its customer, potentially disallowing any future termination of maintenance and support services.  Hidden within a plethora of recent SAP announcements was the fact that SAP’s plans now include new language that suggests the only way it will contemplate any kind of maintenance and support services termination is if it applies to all its licensed software.  Clearly, SAP is responding to increased threats of competing support alternatives which allow SAP users to have some elements of their SAP portfolio supported by cheaper third parties. This “all or nothing” approach would appear tobe a straight forward attempt to eliminate a client’s ability to manage any kind of blended support solution and so reducing a client’s ability to pick and choose what is supported by SAP and what is not.

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